Testimonials

1/2 Chester Street, Glen Iris

During the recent sale of my mother’s property, we were given exceptional guidance, knowledge and communication by Chris. Every step of the way Chris was there to provide us with information as well as suggestions and feedback in order to achieve an auction result that far exceeded our expectations. I would highly recommend engaging Chris in the sale of real estate as his friendly and professional manner gave us confidence throughout the sale process.

Donna - Glen Iris

3 Rees Street, Burwood

J.A. Cain were excellent in dealing with every aspect of our property sale.

Frank - Burwood

1/17 Green Street, Camberwell

In 2019 I met Chris and Bryan and engaged JA Cain Real Estate to handle the sale of our property in circumstances that were very emotional for my family. We felt very supported throughout the entire process - Chris and Bryan were extremely understanding, sensitive and delicate in their approach right from the very start.

Chris and Bryan made us feel at ease, were always clear with their communication when giving suggestions on how they could best represent us, explaining what kind of outcome we could reasonably expect while also being upfront about their goals as a company. We felt as though they really listened to us and were able to turn a difficult situation into a positive experience – we were delighted with the final outcome.

Chris and Bryan are reliable, professional and realistic estate agents who made selling our property as straightforward as it can be. I have no hesitation in recommending JA Cain Real Estate to anyone looking for exemplary service and a positive sales experience.

The short, short version!

They’re normal, bloody good blokes, great Company and you won’t go wrong with them.

Rhonda - Camberwell

4/171-173 Wattle Valley Road, Camberwell

We used J A Cain to sell our Camberwell property after a last-minute decision to sell after relocating to Brisbane.

The first thing we noticed was the great customer service and response time we got back from them and in particular from Chris who was our real estate agent. From the offset we could see that J A Cain were very knowledgeable about the market and selling houses under auction. It was always made very clear to us what we should focus on when selling the property and we were given excellent advice about the overall process.

During the sale we were interstate and we found the communication and interaction during this process to be excellent. Prior to the auction we carried out some tasks such as furniture rental / styling, garden improvement and some maintenance fix-ups, all of which we did with J A Cains recommended contractors and all were delivered to a high standard. As we were interstate Chris even helped coordinate much of this which was extremely helpful (he even watered the garden while we were away!).

As well as this, the entire marketing campaign and auction was delivered in a short period of time prior to Christmas with the end result being a very satisfactory sale outcome which we were extremely happy with.

Overall, we felt that J A Cain (and particularly Chris) really cared about the sale of our property and went that extra mile, as well as showing us and the property a lot of respect during the process. We would highly recommend JA Cain to anyone looking to sell their property and we are sure that buying a property through them would be just as rewarding also.

Ross - Camberwell

1 BERYL STREET, GLEN IRIS

After 23 years of living in, renovating and loving our home at 1 Beryl St, Glen Iris we decided to move to the country and without hesitation or shopping around for an agent to market our home we walked back into JA CAIN’s office to discuss our request, with the family we bought the property through all those years ago. Bryan Cain, Director at JA CAIN, treated us with respect back then when we were getting into the property market and now with his children qualified in the real estate business we began a new relationship with JA CAIN, as vendors.

We never felt under pressure from Bryan, Chris, Brendan or Michelle in any of the dealings we had with them. In fact, what could have been a stressful situation was managed by Cain’s with trust, openness, a sense of humour, a well organised program of inspections, valuable feedback (but not unnecessary phone calls which can cause anxiety or doubt in ones mind). All appointments were punctual and inspections were considerate of our private space, including the video person, camera operator and drafts-person – all long time associates of the company.

After a 5 week “campaign” auction day arrived and the Cain family arrived in good time and managed the whole process in a supportive, positive manner and although the weather changed it didn’t matter – all scenarios had been discussed and agreed in the calm a few days prior to the auction.

Bryan conducted the auction with professionalism, inclusiveness, a sense of calm and a touch of light heartedness (the cellar is locked so don’t try coming back for the wine later !).

We always felt JA CAIN were working for us – and consequently we always trusted them. The auction outcome was exactly as Bryan and Chris had advised us many weeks prior, when we signed the contract to sell.

JA CAIN have been in our neighbourhood for 70 years – they are a family business – they don’t have the issue of one sales consultant vying for a sale over someone else in the office, and this was evident to us through the entire process.

Through the hard work, dedication, professionalism and trusting environment created by JA CAIN, we sold our property for over $2 million dollars!! Amazing outcome and we could not recommend JA CAIN more highly.

We wish them good luck in the next 70 years and beyond. Bryan Cain described our lovely home "as an honest house" we can say JA CAIN is an honest real estate agency that anyone should be proud to be associated with.

Bill and Tess - GLEN IRIS

50 GARDINER PARADE, GLEN IRIS

I loved the whole process of selling my family home with JA CAIN Real Estate. Their experience and expertise were very apparent from the start, making a massive milestone in our lives, seamless and easy.

I am so thankful to Bryan, Chris, Michelle and Brendan for guiding us through downsizing and being with us every step of the way.

We were absolutely thrilled with outcome and would not hesitate to recommend JA CAIN to anyone!

Tess and Peter - GLEN IRIS

15 BERYL STREET, GLEN IRIS

Our property was sold at Auction by JA CAIN Real Estate, Camberwell.

This was the first time we had ever sold a house. This house had been our family home for over 30 years.

We chose JA CAIN as they have extensive knowledge of the real estate market and well respected in the area for over 70 years.

The professionalism and friendliness of the coordinated team worked well. Knowing the market, being very familiar with our property, the surrounding area and keeping us informed on the progress and prospective buyers that came through at open for inspections, made the process hassle free.

The Video, thank you Chris Cain and the photography were fantastic, which was a real plus for selling our property.

Bryan Cain, the Auctioneer on the day, displayed his knowledge and experience in auctioning and delivered an amazing result which is what selling a property is all about.

Thank you, Bryan, Chris, Michelle and Brendan Cain, we are extremely happy with our experience and result at Auction and we highly recommend you.

Rob and Jo - GLEN IRIS

RENTAL PROPERTY

When my father retired, back in the 1980’s, he used some of his super to purchase a rental property. JA CAIN was the selling agent at the time so mum and dad employed JA CAIN as the managing agent of their rental property and they have now been the managing agency for many years. As my parents entered old age, they found life more difficult however, the staff at JA CAIN were always very patient and professional in assisting them.

When my husband and I were recently thinking of purchasing an investment property in our neighbourhood, we called Bryan Cain for his opinion. We felt he was an agent we could trust entirely. His guidance proved helpful on auction day, and we were very happy to appoint JA CAIN as the managing agent for our new investment property. Louise and Elia from the rental department, have been most helpful, accommodating and professional all the way.

Joan and Bill - CAMBERWELL

30 WOODLANDS AVENUE, CAMBERWELL

JA CAIN Real Estate sold our property in Woodlands Avenue, Camberwell. It was a fully renovated, semi-detached 3-bedroom property. Although beautifully appointed, it had some quirks that would require some adept managing as an agent. Bryan’s sale strategy, along with Chris’ ability to manage enquiries at the opens ensured we had a large crowd come auction day.

We were very pleased with the open and honest communication offered by Bryan and his family and the process was clear throughout. At the auction, we were very aware of the auction strategy; we sat back and hoped for multiple bidders. Bryan's personable and professional manner at auction set a comfortable and friendly environment conducive to bidding. Fortunately, we had several bidders on the day and the house sold well above reserve and right on our dream price.

Follow up by the agency was supportive and informative. All the advice we were given was accurate and honest. In no way, did we feel that the process was out of our control.

In conclusion, in the future I would not hesitate to engage the services of JA CAIN Real Estate.

Matt and Sandy - CAMBERWELL

RENTAL PROPERTY

We have been using the services of JA CAIN for the past 20 years. Throughout this time, we have been clients from several service perspectives: as purchasers and in both the capacity of a landlord and tenant.

We have found the company, and all of those employed to have a customer first mindset coupled with respect, honesty and integrity. These values are driven from the top (Via Bryan Cain himself) and permeate throughout the company – applied to all parties at all times.

In recent years, our local rental properties are managed through Property Manager Joanne Docherty form the JA CAIN office. We are grateful for her professionalism, well thought out advice, exceptional response times and courteous, friendly disposition. Joanne applies these values and operating standards to all parties and in all circumstances. As a result, she is both well liked and highly respected by both our tenants and ourselves. The quality of service that Joanne provides is exceptional – we couldn’t ask for a better property manager.

Jenny and Martin - GLEN IRIS

5/38 LIVINGSTONE CLOSE, BURWOOD

Selling our first home should have been a stressful experience, however with the guidance and expertise of both Chris and Bryan, we achieved a fantastic result, well above the reserve, relatively stress free. Both Chris and Bryan guided us through preparing the house for sale, auction day and settlement. Throughout this period we felt their honesty, support and professionalism and nothing was ever too much trouble.

We would highly recommend using JA CAIN, and we definitely will be again.

Charlotte and Elliot - BURWOOD

RENTAL PROPERTY

I’ve got to know Joanne in a property management sense over the past 12 months as she has taken responsibility to manage one of my investment properties.

I find her to be reliable and polite and acutely aware she is working on behalf of her employer, her landlords and is respectful of her tenants needs as well.

A recent experience I’ve had was where Joanne followed up with a contractor for charging for works carried out below satisfactory standard. She willingly pursed the matter beyond the call of duty. This act alone displayed the dedication Joanne has to the role of property management.

Rebecca - GLEN IRIS

2 JICKELL AVENUE, GLEN IRIS

I would like to express how much we appreciated the efforts you put into selling our house in Glen Iris.

Bryan and his team were professional, realistic and helpful, providing sound advice and guidance at all times.

Their honesty and strong knowledge of the area meant we were very happy with the sale price achieved.

Everyone kept us well informed and we wouldn’t hesitate to recommend JA CAIN.

Again, many thanks

Michelle - GLEN IRIS

RENTAL PROPERTY

As clients of JA CAIN for more than 10 years, we have valued their expert advice and service in the acquisition and ongoing management of our rental property. Our experience is that the Cain Family and their professional staff, most recently Louise, always provide timely and quality service.

Peter - GLEN IRIS

1/32 BURKE ROAD, MALVERN EAST

JA CAIN sold our property in East Malvern in a professional and hassle free manner, resulting in the property selling well above the reserve and exceeding our highest expectations.

As a family business they work as a team and we appreciated Chris Cain going above and beyond and taking charge of every aspect of the sale as we reside in the country.

We highly recommend JA CAIN Real Estate for their impeccable service and outstanding results.

Kind regards,

Chris - MALVERN EAST

RENTAL PROPERTY

Joanne has been looking after my properties for the last two years. She is friendly, pragmatic and professional in handling issues with the properties or the tenants – she is all ears to hear the owner’s views and at the same time provides good suggestions to issues. She is thorough in finding the ‘right’ tenants for the rental properties. In short, you can be sure your properties are in good hands if she is your property manager!

Cheng - GLEN IRIS

357 FLEMINGTON ROAD, NORTH MELBOURNE

In May 2017 my husband and I sold our property in North Melbourne and we were lucky enough to have JA CAIN manage the successful sale of our house.

The JA CAIN team embody all that anyone could ever ask for in relation to customer service. I would describe their style as comfortable, practical and warm. They were honest, supportive, professional, knowledgeable and compassionate. Nothing was too much trouble and we always felt like we were a priority. This family owned and run company is driven by core values that are not just words but evidence through true action. Given that selling a house can be a very stressful time the team at JA CAIN Real Estate were incredible, always made us feel comfortable, we could ask any question, you never felt silly and nothing was ever too much trouble. This is a business that can easily be described as consistently and constantly going above and beyond.

So if you are looking for a real estate team that will take care of you, prioritize you, and take on a true partnership approach to something so important to you – then you don’t need to look any further than JA CAIN!

Regards,

Geoff and Adele - NORTH MELBOURNE

23 HILLSIDE PARADE, GLEN IRIS

Flexible: Patient and flexible as I could not set an actual date for the selling date.

Practical: Advise on the property preparation prior selling

Champion: Real Guru on the Camberwell / Glen Iris / Burwood local networks and knowledge, my property was sold prior to auction date and only after 2 inspections during the off peak - winter selling season

Fair deal: I believe the selling price reflected the real market value for both buyer and seller. It was a happy deal for both parties

Communication: Friendly, accuracy and punctuality as I recall that you collected sufficient instructions and did want not interfere my deep sea fishing trip during the negotiation. I finally sold the sold the house, caught the fish and enjoy the day!

Post sale: Caring as per first communication prior the real estate engagement. Chris - I appreciate

Administration: Can you show me who better than Michelle Cain in this game?

Leadership: I believe that you run the boat well, whole team serve client perfect like a watch, made in Switzerland!

Recommendation: I will not hesitate to recommend JA CAIN to potential buyers and sellers who do not want to lose monies, beauty sleep and being unfair to others

Regards,

Binh - GLEN IRIS

2/2 JICKELL AVENUE, GLEN IRIS

In the last few months I’ve been fortunate enough to be both a vendor and new home buyer through JA CAIN. At every step Bryan, Chris, Michelle, Brendan and the team have been a pleasure to deal with; professional, genuine and eager to please. As a vendor my overwhelming feeling was that they sincerely wanted the best result for my wife and I, this is opposed to ‘any result’, which was my greatest fear of other agents. Their advice was spot on and most importantly unpressured. They were outstanding!

Whilst I expect Bryan and Chris were also selling other properties at the same time, I always felt they were 100% focused on my property. I have no doubt this is a great point of difference that only a family owned business like JA CAIN can offer.

Similarly (and coincidentally), when buying, my experience with JA CAIN was the same. They were equally as excited for my wife and I, and have been no less than a pleasure to work with.

I unreservedly recommend JA CAIN to anyone who is considering selling.

Regards,

Brad and Andrea - GLEN IRIS

2/37 DONNA BUANG STREET, CAMBERWELL

Paul and I would like to express our gratitude for the fantastic result we achieved with the sale of our Townhouse at 2/37 Donna Buang Street Camberwell. From the time we first met Bryan and Chris Cain the whole process of preparing the house i.e. decluttering for photographs, the disposal and donations of nearly all of our furniture, legal advice necessary for the sale (because we were re-locating overseas 3 months before settlement), went very smoothly.

This is a family business so the members of the Cain family, Brian, Mary, Michelle and Chris all work together as a Dream Team. Nothing gets forgotten as they seamlessly work together. After the Open days we were kept up to date with numbers of potential buyers. They made the entire process completely stress free and easy and we have no hesitation in recommending them to all of our friends and family.

Regards,

Rhonda and Paul - CAMBERWELL

1/41 GRANDVIEW ROAD, BOX HILL SOUTH

From time to time in life we have a need for either a purchase and/or sale of property. During this period of time and in the process, we are presented with the challenge of researching and selecting the appropriate agent to fulfill our requirements. This process was carried out recently for the sale of our property at 1/41 Grandview Road, Box Hill South.

Our sincere thanks to the JA CAIN team for doing a great job not only professionally but personally in a friendly, reassuring manner and achieving the best results at our recent auction.

Please see below some examples of your excellent service during this anxious time in anyone's life.

Capable of your total care and consideration in delivering on customer's needs

An outstanding team that works collaboratively to meet and achieve customer's needs with good results

Interest not only in your customer's concerns no matter how big or small but more importantly respecting and understanding their needs and providing valuable market based opinion with the view to deliver required outcomes for both the vendor and purchaser.

Negotiation skills in delivering satisfactory and pleasing outcomes to both the purchaser and in our case the vendor.

In our opinion, you are first class professionals whom we would have no hesitation in referring our family and friends to fulfill their dreams be it as a purchaser or vendor.

Once again thank you very much for all your guidance, efforts and hard work given to us throughout the lead up to our auction that was a positive and happy result.

Kind Regards,

David and Angeline - BOX HILL SOUTH

9A HILLSIDE PARADE, GLEN IRIS

Bryan Cain and his team at JA CAIN were a brilliant choice for the sale of our property at Glen Iris - straightforward, honest and immensely knowledgeable when it comes to selling real estate.

Having them on our side made the sale process much better than we imagined possible. One of Bryan’s best attributes is his engaging and warm personality, which puts buyers and sellers at ease.

David - GLEN IRIS

55 CELIA STREET, GLEN IRIS

I wish to take this opportunity to express our sincere thanks to the JA CAIN team, lead by Bryan, for the successful sale of our Celia St home.

Its was big deal for us to decide to sell our home as part of a downsizing journey so we were looking for an agent who could guide us through the emotional and possibly stressful process of preparing for sale at auction. At every stage along the journey we felt that JA CAIN had our interests as a priority. We felt we were expertly advised in how to prepare and present our home in the advertising and for the Open for Inspections. We were kept very well informed on how the campaign was progressing and any questions or concerns we had were addressed brilliantly.

Happily we achieved a very satisfactory outcome with the sale price at auction and now we look back at the entire experience with nothing but praise for JA CAIN's professionalism, market knowledge, and care for and understanding of us as nervous vendors.

We would be happy to recommend the JA CAIN team to our friends and anyone else who is looking for a great agent. Please pass on our thanks to all of the team.

Justin and Mary - GLEN IRIS

28 FAKENHAM ROAD, ASHBURTON

My brother and I sold our family home last year with JA CAIN. The property market was still riding high at that stage so we didn’t know what to expect.

Right from the start, Bryan was up front and honest, supporting his advice with current market data. We knew where we stood, with realistic goals being set for the auction day, leading to a very pleasing result. In the lead up, his staff were always available to answer any concerns and attended to any problems promptly and efficiently.

We were constantly updated as the marketing campaign progressed and the auction itself was handled very professionally.

We had interviewed other local estate agents to market the property, but went with JA CAIN due to their longevity in the business, especially in the Ashburton/Camberwell/Glen Iris area.

Vendor - ASHBURTON

32 FLOWERDALE ROAD, GLEN IRIS

I had spoken to Bryan Cain earlier this year asking him when was a good time to sell. The honest answer from Bryan was “whenever you’re ready to sell. No pressure, just do it when it suits you”.This gave me great confidence in going with J A CAIN Real Estate because I knew from that moment onwards there would be no ‘Vendor’s conditioning as soon as you have signed the contract’ and no comments like ‘The Markets down we might have to re-evaluate the original valuation’.

The original Valuation was not over inflated like a lot of other agencies, who just tell you just what you want to hear.On Auction Day, I gave my opinion on the reserve price and there was no argument. He took it on board and said “we will do our best to reach your figure”.

Due to his calming manner, we were at ease right throughout the Auction and we didn’t feel pressured to sell if we didn’t achieve the reserve. We achieved over the reserve and were ecstatic at the great result.Throughout the entire campaign, we were not stressed at all.

The J A CAIN team were honest with us and updated us with what was happening at all times, and in the end achieved an outstanding result.

My experience with J A CAIN Real Estate is that you’re not just another number to them, you’re an important vendor and they will do everything they can and work extremely hard for their vendors. They will not just try to sell your property and then move on. They have great knowledge, were totally professional, and are acting for you 100% of the time.

Alan - GLEN IRIS

11 YAMBLA STREET, CLIFTON HILL

Dear Bryan, Chris, Elia and all the support staff at JA CAIN,You’ve done it again!

Thank you so much for what you do so well.You sold our home at auction for a great price and took all the stress away right throughout the entire campaign.You set very high standards and always perform.The way you kept us informed and your professional manner was so helpful, especially as we are living in Perth and selling in Melbourne!

You have been ours and our parents estate agent for several decades now, and we are so lucky to have an agency we totally trust selling our biggest asset. We couldn’t believe how relaxed we were throughout the whole process.

We will never have any hesitation in using you or recommending you to anyone.

By the way Bryan, I know you have two sons working with you, but I just heard your daughter has now also come on board. Congratulations!

Susan - CLIFTON HILL

2/66 GLEN IRIS ROAD, GLEN IRIS

Our family sold our parents unit through JA CAIN Real Estate and, looking back, it was a very wise decision.

The support and advice given by both Bryan and his staff was brilliant.The approach taken by Bryan was utterly caring, respectful and professional. He consulted regularly with clear advice and he was always respectful of family wishes. Mum, as the owner, was always in the forefront of his mind and clearly his greatest concern.

Bryan acted at every step of the way, from pre-auction to after the sale, with great honesty, integrity, sense of humour and his actions were always made very clear.

We could not have been more pleased with the overall package provided by JA CAIN and we would have absolutely no hesitation in thoroughly recommending Bryan and his team.

Thank you Bryan.

The Drew Family - GLEN IRIS

6/13 MYRNIONG STREET, GLEN IRIS

A big thank you to JA CAIN Real Estate for your help with selling my property.

Very happy to recommend you and your offices service to anyone whether it is looking after a property, as you have done with mine for the past 15-16 years or when it comes time to sell.

Mary - GLEN IRIS

3/7 BELMONT AVENUE, GLEN IRIS

I would highly recommend JA CAIN.

The entire team headed up by Bryan Cain were always very friendly, professional, and honest, and made the selling experience as stress free as possible.

Throughout the entire selling process my wife and I felt comfortable that our property was in good hands and that we weren’t just another sale on their books as is the case with many agencies. In the end we got a price that exceeded our expectations so we couldn’t be happier.

Sean - GLEN IRIS

6/111 WATTLE VALLEY RD, CAMBERWELL

Dear Elia, On behalf of the family please accept our thanks for your commitment and professionalism in handling the sale of dad's property.

The sale was conducted in the weeks following our dear mother's death and we appreciate your sympathy and warmth and time involved in meeting with us. Please also thank Bryan , I think I can say that the result exceeded our expectations.Please also thank all the personnel in the rental department, Yolanda and colleagues for all their work including the contract people who attended to certain work at the property, in order to prepare it for sale. Nothing was ever too much for them. Every request was dealt with promptly or discussed with us and where appropriate alternatives suggested.

Unfortunately I was not at the auction as I was flying back to Australia.

Antoinette - CAMBERWELL

4/17 HAZEL ST, CAMBERWELL

I am writting to express my appreciation for the manner in which you, Elia and your wider team managed the listing, marketing and auction of my unit in Camberwell.

The whole process was straightforward and relatively easy, culminating in a great result. From our initial meeting I liked the easy going and personal - yet professional - approach, and I always felt very comfortable with the decision to list the property with you. As you are aware, I had been attending all the auctions of similar properties in the area prior to auctioning my own unit - and all were similar crowds in attendance and one or two bidders.

I consider that as Auctioneer Bryan, your attendance at the home-opens was invaluable, and your insight, knowledge and experience on auction day contributed to the successful auction and great result. Combined with Elia and her absolute professionalism, you make an awesome sales team, and I would have no hesitation in recommending JA CAIN to anyone who wants to sell their property.

Janet - CAMBERWELL

1 POULTER ST, ASHBURTON

I am a quality builder/developer and expect my product to be showcased at its best, to the widest possible market.

Over the past 10 years I have only sold through JA CAIN Real Estate. This is because their wise advice, from early design to completion, has been spot on.

Their marketing campaign, including quality brochures, boards and internet coverage has resulted in premium exposure to the market. Their keen negotiating skills have produced outstanding prices.

I am very proud of my work and have been well rewarded through my association with JA CAIN Real Estate.

Con- ASHBURTON

54 EDINBURGH ST, BENTLEIGH

I cannot thank you enough for your time and effort to assist Kylie and I to get the great result we achieved on Saturday.

It was hard work, but you made it fun with some wry humour and a cheeky grin. The one time that stands out for me was when you came around on a Sunday night. You sensed we were stressed about getting the place ready and by dropping in helped us to settle down and relax a little.

No other agent would do what you did that night. Your skill as an auctioneer on the day really shone through. Just an amazing effort, and Kylie and I are delighted to have you help us through this journey.

Cam and Kylie - BENTLEIGH

2/31 CARRAMAR AVE, CAMBERWELL

We faced a difficult decision in the sale of our Camberwell unit, "Should we refurbish at a lot of expense or sell as is." I followed Bryan's advice to sell as is and the property sold within 2 weeks and at a price that was well above our expectations.

We were saved weeks of anxiety (and expense). If we ever have another property, I know which agent we will engage.

Robyn - CAMBERWELL

1A HALLEY AVE, CAMBERWELL

I would like to express thanks for the wonderful efforts of JA CAIN in selling my house recently.

Your approach and support throughout the process made a potentially stressful exercise much smoother and more manageable! I was grateful for your sound advice, while also respecting my wishes in terms of sale price and terms.

I felt that you had my best interests at heart, and did everything possible to achieve the best result while also displaying integrity and honesty. I have also appreciated your assistance and advice post sale as I look to purchase.

I would be happy to recommend your services to any potential seller.

Georgina - CAMBERWELL

10 ANTHONY CRES, BOX HILL NORTH

Thank you for achieving a wonderful result for our family home! In dealing with Bryan Cain we found him to be extremely competent, professional and also very personable.From the onset we felt that Bryan Cain was an extremely trustworthy and experienced professional who genuinely wanted to help us to achieve the best result. He was attuned to our needs, was easy to talk to, and listened to our goals and hopes for selling our family home.

He was very willing to offer his time and expertise and answer any questions or concerns we had in a very sincere and reassuring manner. His sense of humour also helped to put us at ease!

Bryan readily referred us to related services that enabled us to get our property ready for sale and it made the whole process seem too easy. We were so impressed with the effort and consideration they put into helping us and supporting us through this emotional time.

We felt very confident with their advice in regard to advertising the property and the presentation of the house, and following this advice enabled us to achieve an outstanding result.

Being a family business meant they had a genuine understanding of the needs of families.

We would not hesitate to highly recommend JA CAIN to our friends and family.

Peter and Penny - BOX HILL NORTH

44 DOUGLAS ST, ASHWOOD

Dear Bryan,We would like to convey our warmest thanks to you and all your staff members for the professional way in which you conducted the successful sale of our home.

This was our first move in 42 years, and we were quite nervous; somehow you managed to give us the support we needed to tackle the task with confidence. We were particularly impressed with the way you kept in constant contact during the sale period, and kept us fully informed of everything that was happening in relation to the sale.

Your assessment of the market trends at such a difficult time was amazingly accurate, and we felt secure in trusting your judgement. All staff members provided efficient service, and were notable for promptness and courtesy. We were satisfied that you achieved the best possible price in the current market, and followed up all leads thoroughly. It is most unlikely that we will sell another house - but we would be very happy to make use of your services again, and recommend you to our friends.

With sincere thanks
Simon & Liz - ASHWOOD

2 MALVERN AVE, GLEN IRIS

A few months ago I asked JA CAIN Real Estate to sell the house at 2 Malvern Ave, Glen Iris, that my wife and I had occupied for 48 years.

I could not be more satisfied with the result.I had approached other firms, but decided that my best choice was to have JA CAIN do the job. Although it is a small, family firm, it has advantages not always offered by other operators. All the people at JA CAIN know the area well and were involved in the auction and the lead-up to it. Bryan Cain, the leader of the team, participated in all aspects of the operation, big and small, and was always ready to consult me - he didn't just turn up to conduct the auction on the day. He and his team ensured that the property was advertised and marketed thoroughly, but not extravagantly. This was demonstrated by the strong and steady flow of potential buyers eager to inspect the property.

At the same time Bryan and his colleagues and staff made every effort to keep the lead-up as unobtrusive as possible. They know that selling a house can be a stressful business, and that I was under extra pressure of coping with my wife's recent death and with the purchase of a new home for myself in Mornington, where I could be closer to my children and their families. Nothing was done without my being given the opportunity to make suggestions and the final decision.

The Glen Iris house is a weatherboard Californian Bungalow. It did have renovation potential, and this point was made to potential buyers. But it was always likely that the property, which is covered by a single-dwelling covenant, would be sold for redevelopment - which is what happened.I was most impressed by the way Bryan conducted the auction. He and I had the same reserve price in mind from the outset - no argument there! But I was alarmed when the bidding stopped well short of the reserve. After quietly assuring me that I shouldn't worry, Bryan returned to his task, got the bidding going again and with cool, unhurried confidence nudged the price well beyond the reserve.

The result he achieved set a record top price for a property in Malvern Avenue, which has seen many real estate deals in recent times. I understand that it is still the record for a property sold for redevelopment.

Neil - GLEN IRIS

1/50 BURWOOD RD, HAWTHORN

Dear Bryan,

With respect to the sale of my apartment by auction, I would like to express my thorough appreciation of your company's performance.

I am happy to confirm in writing that JA CAIN Real Estate delivered a most competent and successful service and in addition showed itself sensitive, helpful and supportive.

The entire complex marketing and selling process progressed smoothly and without any untoward incident. Michael, in particular, gave knowledgeable advice and handled the pre-auction process conscientiously and with charm and reassurance to me. Bryan was, of course, equally successful and very skilled in the auction process.Together with your lovely feminine manner, the three of you make a great team.

I would be happy to recommend your firm to any other seller in this region of greater Melbourne.

Pat - HAWTHORN

34 FLOWERDALE RD, GLEN IRIS

To the JA CAIN team,Thank you for achieving an amazing result for us in selling our family home.

Given that we are living interstate, your assistance and expert knowledge on the current state of the market, and in preparing our house for sale, was invaluable. The home was beautifully presented and a sale achieved in very quick time and a minimum of fuss.

We would have absolutely no hesitation in recommending JA CAIN to our family and friends.

Dean & Fiona - GLEN IRIS

3/7 MCCUBBIN ST, BURWOOD

Dear Bryan, Paul and I would like to acknowledge your contribution to our recent campaign and ultimately the auction of our home.

Due to your efforts and enthusiasm in selling our home, we felt we were able to achieve the best possible result on auction day. We found you to be courteous, clear and concise with your communications throughout the campaign, taking the stress out of a stressful time.

The companies combined years of experience in the industry showed in their vast knowledge of the area, putting our minds at ease that we were in safe hands. So we take this opportunity to express our sincere appreciation to you and thank you again for your hard work and professionalism.

We would unreservedly recommend your services to anyone and would most certainly choose your company again. We wish you and all the staff at JA CAIN Real Estate continued success and thank you once again for their efforts.

Paul and Simone - BURWOOD

12 LEXINGTON ST, VERMONT

To the team at J A CAIN Real Estate, To all who were involved in handling the sale of our property we extend our sincere appreciation of the professional approach to all matters from the initial interview with your managing director to the actual signing of the Contract of Sale.

During this period Bryan Cain gave us tremendous support and advice together with organising inspections with minimum interruption to our daily routine. We always felt confident and secure in our dealings with your company, this confidence was reinforced by attention to detail and ongoing feedback from prospective purchasers.

Our property sold well above our reserve, this we believe was a direct result of experienced marketing and negotiating skills of your company, plus a sound knowledge of real estate in the area.

We would have no hesitation in recommending JA CAIN Real Estate to our friends and should the occasion arise, use their services again.

Bill and Mary - VERMONT

2/35 LITHGOW ST, GLEN IRIS

To the JA CAIN team, The business relationship was excellent. I appreciated your agency's ability to read quickly that my personal choice for a private sale was supported by the team and a simple and effective marketing plan put in place promptly.

I was buoyed by your confidence in the potential sale and ability to give a realistic and quite compacted market estimate. The ongoing campaign was excellent, with regular feedback and professional advice on how to present the property, very useful for a client who has an inclination towards some untidiness! The end point in finalising the sale was a supreme effort and I was struck by Bryan in how he was prepared to put in extra hours to achieve the fine result.

Have already recommended agency to a potential vendor in Glen Iris and am now forever confident in working with an agency that though may not be as big as some of the other agencies in the area in terms of profile, but this family staffed agency has a terrific capacity for personal attention, responsiveness and commitment, and one that really gets the results that are confidently outlined at the start of campaign. Great result for me in this somewhat fragmented market at present, so thanks to the team - no doubt you will continue to achieve great results in the future.

Kevin - GLEN IRIS

1/9 MAVERSTON ST, GLEN IRIS

Dear Bryan,Thank you again for your assistance with selling our home, which we have loved living in and will definitely miss.

In our selection process we were impressed by your listening skills (i.e. what we wanted) and professionalism. The personal approach of your long standing family business made us feel that we weren't just another listing. After lots of hard work, we were pleased to achieve a sale and see you be appropriately rewarded for your effort.

We would have no hesitation in recommending you to anyone else in the area looking to sell a home.We wish you all the best for the future.

Sonia and Michael - GLEN IRIS

5/8 SUMMERHILL RD, GLEN IRIS

Dear JA CAIN staff,I would like to express my thanks for the wonderful job you did selling my unit in Glen Iris.

Right from the outset, you listened to our needs, answered our questions in candid and honest manner, gave us some practical low-cost interior decorating ideas and were brilliant in following up. This set you apart from the other agents who just wanted to tell us how good they were.The fact that you also achieved a sale that exceeded our expectations within a week and half of the property being listed was exceptional in a slow market.

I have no hesitation in recommending JA CAIN Real Estate to future prospective sellers.

Cameron - GLEN IRIS

17 KALANG RD, CAMBERWELL

Dear Bryan & Chris,We have no hesitation in recommending JA CAIN Real Estate to any prospective clients.

They sold our property at Auction in a slow market when many other properties in our area were being passed in without bids. The advertising and marketing campaign ensured a hugely successful sale and we found the sales team to be very courteous, professional and hard working.

They have kept us well informed at all times and we could not be happier with the result. You made it so easy and got us a great price. What more can we say?

Bernie and Linda - CAMBERWELL

62 ROSLYN ST, BURWOOD

Dear Bryan & JA CAIN staff,Thank you so much for the help, care and understanding you gave us when buying our “Villa” and selling our house.

We needed a firm such as yours and felt you gave us all the help we needed. We felt very comfortable leaving our home in your hands and believe you acted in our best interests.

We will have no hesitation in recommending you to others.

Noreen and Kevin - BURWOOD

11 AMELIA ST, CAMBERWELL

Dear Bryan and extended family members,I am ashamed it has taken a fortnight to write to you all expressing our family's deep appreciation of the help you were to us as we set about selling 11 Amelia St, Camberwell.

Your courteous informative professional practical help, beyond the call of duty, openness and honesty filled us with confidence and peace and we were thrilled with the outcome for your sakes as well as ours.

We wish you all the very best in the future.

June - CAMBERWELL

5/179 POWER STREET, HAWTHORN

Dear Bryan,Thank you very much for all the work and the good result with the sale of my Hawthorn property.

I particularly appreciate the extra help and attention to detail that you both gave on inspection days. After acting as an agent in the sale of the properties of both my mother and myself I would have no hesitation in recommending JA CAIN to anyone.

With many thanks to you both.

Geraldine - HAWTHORN

35 STAUGHTON RD, GLEN IRIS

Dear Bryan,Thank you so much for doing such a wonderful job in selling my property. A neighbour of mine recommended you to me and I'm so glad I took his advice.I had interviewed 3 other estate agents and was very disappointed with them. I felt they were not taking the slightest notice of what I was saying and were more interested in getting a listing.

Your approach was in direct contrast to this - you were not in the least bit “pushy” and I felt very comfortable that you had my best interests at heart. It was such a relief.

To cap it all off you found a buyer within 2 days of the board going up and got a price that was well in excess of what the other agents had quoted. After the sale you kept in regular touch with me to help find another property and also assisted my son in finding a flat to rent.

It was such a happy experience dealing with you and I'm looking forward to telling as many people as possible about JA CAIN!

Jennifer - GLEN IRIS

FURTHER TESTIMONIALS

Bryan, We would like to express our thanks for the wonderful service and support you have given mum throughout the purchase and sale of both properties. It has been outstanding attention to our specific needs and we are very grateful. If the opportunity arises we will recommend “highly” your company to our friends. Its not often you find people in real estate who really deliver with such integrity.

"Thank you for the professional and calming manner in which you conducted the sale of our home. We understand and appreciate the time and effort put into the sale - your skill is reaching legendary proportions!!"

"Saturday was exciting and very rewarding, and a great deal of the credit must go to you and the efforts of your team. I am extremely grateful for the care, support, encouragement and guidance you gave to me, throughout the whole of the process of selling, which could have been a nightmare considering my circumstances. It was a successful day and a happy one, celebrating our 45 years in this home, and I thank you most sincerely for your wonderful contribution."

"You will 'always' receive the highest recommendations from us - to use any other is a mistake!".

"And they said it was not possible to trust a Real Estate Agent - well, you've proved them wrong. Thanks for the advice, integrity and honesty you bring to the business - its been a pleasure doing business.

"What one of the larger real estate offices couldn't do for us in three months, you did in less than 2 weeks.

The efficiency, professionalism and close attention to the simple things made selling our unit with JA CAIN a much less stressful process than our previous, recent experience. Achieving a sale price well in excess of our expectations was icing on the cake. I would definitely be happy to recommend JA CAIN to anyone selling their property".

"I met Bryan and he suggested that an auction was not necessary for the property, but that I should undertake some basic refurbishment. I followed his advice in respect of what I needed to do and also in respect of matters that I did not need to worry about. His advice proved to be 'spot on'. The property went open for inspection early in February. There was good response to the firm's internet listing. Newspaper advertising was minimal, with the whole advertising expense coming in under budget. Within 3 weeks of being on the market, the property sold at a price higher than we expected. It sold 'as is'; we did not lift a finger.

"I have worked in customer service for 10 years so I am fussy when it comes to professionalism - I cannot fault JA CAIN Real Estate. They realise that both the rentals department and the sales department go hand in hand, they really work as a team. They are trustworthy and committed to both the customer and the company".

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